Vol. 16 No. 1 (2025)

Regular Articles

• Exploring Brand Loyalty in Online Shopping: The Mediating Impact of Customer Satisfaction and Brand Trust in the Context of Vietnam's Household Appliances Market

  Tan Thai Dong, Nguyen Thi Phuong Giang

  1-24

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  DOI: https://doi.org/10.7903/ijecs.2398

• Developing Organisational Agility to Overcome the Challenges of the COVID-19 Pandemic

  Vienna Anggraeni Rasmussen, Desi Widiastuti, Yuniarty Yuniarty

  25-42

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  DOI: https://doi.org/10.7903/ijecs.2267

• In-depth exploration of the factors influencing trust in chatbot integration: an exhaustive investigation within the banking sector

  YASSINE tahasik25 ELKHATIBI, Houda Guelzim, Redouane Benabdelouahed

  43-82

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  DOI: https://doi.org/10.7903/ijecs.2392